Resources

Abuse & Neglect

Alternatives to Violence (Turning Point for Families, Inc.)
P.O. Box 10448, Hilo, HI 96721
1266 Kamehameha Ave., Hilo, HI 96720
(808) 969-7798 / Fax (808) 961-3202
Separate men's and women's psychoeducational violence control groups. Sliding fee. Women's support and pattern-changing group for abused and formerly abused women. Help in filing TRO against family/household member. Children's support groups.

Child and Family Service
460 Kilauea Ave., Hilo, HI 96720
(808) 935-2188 / Fax (808) 961-2073
Range of family counseling for families at risk of having children placed out of home due to child abuse or neglect. Major programs include:
· Employee Assistance - Consult/training services to private employers and their employees.
· Therapeutic Foster Homes - Trained families. Abuse/neglect.
· Intensive In-Home Services - Outreach crisis intervention for child abuse and neglect.
· Sex Abuse Treatment - Intensive, long-term therapy for families (offender, victims and other family members) suffering from trauma from incest.
· Emergency Crisis - Intervention/stabilization in family treatment homes.
· Home Reach - Referrals via Parent Line for single parent of kids 0-13.
· Mother and Child Specialist - (see "Hale Ohana Shelter")

Child Protective Services
75 Aupuni St., Hilo, HI 96720
(808) 933-0350

Hale Ohana Spouse Abuse Shelter (Child and Family Services)
P.O. Box 7022, Hilo, HI 96720
Admin (808) 959-6118
Hotline (808) 959-8864
Confidential place for abused women and children to stay and receive help away from the abuser. Mother and Child Specialist. 24-hour hotline for domestic violence information/referral. Transportation.

Dialysis

St. Francis Medical Center
Hilo Dialysis Facility…935-3422

Disabilities

Apria Home Health Care
811 Lau Kapu St., #9, Hilo, HI 96720
(808) 969-1211 / Fax (808) 935-7615
Complete respiratory and durable medical equipment and supplies for home patients.

Case Management Works
101 Aupuni St., #128, Hilo, HI 96720
(808) 961-5590 / Fax (808) 961-5101
Medical, vocational and assistive technology evaluations and case management services to disabled individuals, usually with work-related injuries. Expert witness testimony/consultation, wage loss determination, life-care plans, other related services. Island-wide.

Center for Independent Living
400 Hualani St., #16D, Hilo, HI 96720
(808) 935-3777 / Fax (808) 961-6737
Services for individuals with disabilities. Housing referrals, financial benefits counseling. Advocacy. Pre-employment assistance.

Children With Special Needs (DOH)
46 Keawe St., Hilo, HI 96720
(808) 974-4288 / Fax (808) 974-4285
Helps families obtain specialized medical treatment for kids with certain medical conditions. Transportation for major treatment. Hawaii resident, under 21, financially eligible.

Easter Seal Society
49 Kaiulani St., Hilo, HI 96720
(808) 961-3081
Physical, occupational, speech/language therapy for kids with special needs. Medical equipment loans.

Hawaii Island Adult Care
34 Rainbow Drive, Hilo, HI 96720
(808) 961-3747 / Fax (808) 961-3740
Exercise, physical therapy, arts and crafts, outings, musical activities, other social group meetings for frail elderly and adults with developmental disabilities.

Hilo Association for Retarded Citizens
1099 Waianuenue Ave., Hilo, HI 96720
(808) 935-7644 / Fax (808) 961-0148
Facilitates group homes, apartments, vocational programs for those with developmental disabilities.

Vocational Rehabilitation
75 Aupuni St., Hilo, HI 96720
(808) 974-6444
Assistance and counseling for employment, evaluation, guidance, vocational training for those with physical, mental, visual and hearing disabilities.

Emergency Shelters

East Hawaii Coalition for the Homeless
Hilo (24 Hours)…961-2559
Provides emergency and transitional housing for homeless families and individuals. Offers classes on budgeting, life skills, and parenting.

Hale 'Ohana Spouse Abuse Shelter
Hilo (24 Hours)…959-8864

Salvation Army Family Intervention Services
Hilo (Island wide)…959-5855
Shelter for troubled youth 12-17 years of age. Emergency stay 1-30 days, long term stay 6 months to one year.

Employment & Economic Development

Case Management Works
101 Aupuni St., #108, Hilo, HI 96720
(808) 961-5590 / Fax: (808) 961-5101
Medical, vocational and assistive technology evaluations and case management services to disabled individuals, usually with work-related injuries. Expert witness testimony/consultation, wage loss determination, life-care plans, other related services. Islandwide.

First to Work
111 E. Puainako St., #101, Hilo, HI 96720
(808) 959-0669
For welfare recipients. Jobs counseling, referral and training.

Vocational Rehabilitation
75 Aupuni St., Hilo, HI 96720
(808) 974-6444
Assistance and counseling for employment, evaluation, guidance, vocational training for those with physical, mental, visual and hearing disabilities.

Food, Shelter & Clothing

East Hawaii Coalition for the Homeless
115A Kapiolani St., Hilo, HI 96720
(808) 961-2559
Financial aid (if money available), shelter, priority to families, laundry, showers, food, clothing, phones. Assists job hunts and living skills training.

Habitat for Humanity (Hale Aloha O Hilo)
62A Alae St., Hilo, HI 96720
(808) 935-6677
Self-help housing construction for low-income or homeless. Call mornings for information.

Meals on Wheels (County of Hawaii)
34 Rainbow Drive, Hilo, HI 96720
(808) 961-0481
County nutrition program for homebound seniors. Free lunches delivered week days. Doctor's consent required.

Office for Social Ministry
(808) 935-3050
Department of Catholic Diocese of Honolulu
(808) 935-3050
(Main Office) 140B Holomua St., Hilo, HI 96720
Hawaii Island Food Bank - Islandwide. Food for those in need. Call for schedules.
Care-A-Van - Islandwide outreach for homeless adults, families and children or those at risk of becoming homeless. Help with housing and long-term case management services.
Mobile Care Health Project - Islandwide medical, dental and social services. Call for local schedules.
Emergency Assistance - assists with housing, food, medical, some rent help.

Peanut Butter Ministry
United Methodist Church, 374 Waianuenue Ave., Hilo, HI 96720
(808) 935-2144
Hot dinners for homeless, anyone in need.

Salvation Army
219 Ponahawai St., Hilo, HI 96720
(808) 935-1277
Case work, food programs, lunches, and food boxes primarily for families with children. Vouchers for clothing at Salvation Army Thrift Store. Picture I.D. for adults, birth certificates for children and either a DHHS certificate or Quest card required for food pantry.

Women, Infants and Children (WIC)
P.O. Box 916, Hilo, HI 96720
(808) 933-4729
Milk and other staple supplemental foods and diet counseling for incoming-eligible pregnant women, nursing/postpartum women or infants/children under 5 at "nutritional risk." Call for info.

Health

Adult and Community Care Services
224 Haili St., Hilo, HI, 96720
(808) 933-8820
Adult protective services, chore services, group home placements, nursing home without walls. Monday to Friday from 7:45 a.m. to 4:30 p.m.

AIDS Project, Big Island, East Hawaii
2043 Kinoole St., Hilo, HI 96720
(808) 981-2428
Education and advocacy for AIDS prevention. Support groups, help with daily living, food bank, housing/medicine, transportation, counseling, nursing, case management. Respite care.

Alzheimer's Association
944 W. Kawailani, Hilo, HI,, HI 96720
(808) 981-2111
Range of information, support and counseling services for families and caregivers islandwide.

American Cancer Society
East Hawaii, 614 Kilauea Ave., Hilo, HI, 96720
(808) 935-9763
Education and public information, counseling, support groups. Call for range of services.

American Lung Association
39 Ululani St., Hilo, HI, 96720
(808) 935-1206
Promotes lung health and prevention of lung disease. Counseling and support groups for those with asthma, chronic bronchitis. Smoking education.

Bay Clinic
311 Kalanianaole, Hilo, HI, 96720
(808) 969-1427
Non-profit organization dedicated to providing high-quality medical care regardless of an individual's ability to pay. Family Health Centers in Hilo, Pahoa and Kau (soon in Keaau). Well and sick child visits, low-cost immunizations and physicals, Reach Out & Read. Teen Clinic - Hilo - 14 years and older. Family planning/reproductive health care at all centers. Breast and cervical cancer control programs.

Care Resource
101 Aupuni St., Hilo, HI, 96720
(808) 935-2718
Nursing services at home. Homemaking tasks, health aides, personal care, travel escorts.

Hospice of Hilo
1011 Waianuenue Ave., Hilo, HI, 96720
(808) 969-1733
(The three hospice organizations are separate from one another but have similar goals and services. Call geographically for specifics.) Compassionate medical and nursing care for terminally ill adults and children at no cost to patient or family. Counseling, respite, groups and other supportive services for family members. Grief counseling for community-at-large. Nurses on call 24-hours/day.

Hui Malama Ola Na Oiwi (Caring for Our People)
311 Kalanianaole St., Hilo, HI, 96720
(808) 969-9220
Health and dietary concerns for Hawaiians. Weight management, exercise programs, medical transportation. No fees, blood quantum or eligibility guidelines.

Kokua Nurses and Paraprofessionals
260 Kamehameha Ave., #212, Hilo, HI, 96720
(808) 935-6291
Home care by nurses and range of health providers. Chore help. Medical transport and respite.

Public Health Nursing
Hilo PHN
(808) 974-6025
Childhood immunizations, TB tests, growth and development screenings, chronic disease management, general health promotion and information on disease prevention.

Veterans' Affairs, Primary Care Clinic
1285 Waianuenue Ave., #211, Hilo, HI, 96720
(808) 935-3781
Medical and behavioral health care for non-emergency military veteran with health problems or minor acute illnesses. Social services, case management, informational and referral. Drug and alcohol abuse counseling. VA benefits counseling.

Help for Children

Child Protective Services/DHS
Hilo: Investigations, Intake and Assessments…933-0350
Hilo: Case Management…933-0650
Provides immediate protective intervention services to prevent child abuse and/or neglect.

Child and Family Services
Hilo…935-2188
Employer assistance counseling service; Sex abuse treatment center; Intensive in home service/therapy for families and individuals, by referral. Home reach services via parent line. Therapeutic foster care homes, referral. Diversion: Child abuse & neglect.

Easter Seal Society
Hilo…961-3081
Early intervention program for ages 0-3 years.

Ke Ala Pono Recovery Center
305 Wailuku Dr., Ste #3, Hilo, HI 96720
Hilo …969-7577
A not-for-profit serving East Hawaii's teenagers. Ke Ala Pono Recovery Center provides intensive outpatient, outpatient and educational programs as well as Anger Management treatment.

P.A.T.C.H.: People Attentive to Children
Resources and Referral Lines: Hilo…961-3169
Administrative Phone Lines: Hilo…961-3169
Resources for families and children, and referral of available childcare provided in specific areas. Offering various levels of training for interested individuals in the Early Childhood field and those interested in starting a child care business in their homes and training for parents.

Pregnant Teen Program
Hilo High School…
Waiakea High School…974-4888
Konawaena High School Infant and Toddler Center…
During the school year only. ADOH program with pre-natal care.
Referrals through school counselors.

Queen Lili`uokalani Children's Center
919 Uilani Street, Hilo, HI 96720
Phone (808) 935-9381
Hilo Unit (Service Area includes Ka`u, Puna, Hilo, and Hamakua (through Waipio Valley))

Hawaiian children orphaned by death of one or both parents are eligible for individual family building services, which strives to assist families to provide a safe, nurturing and permanent home for these children.

Turning Point for Families
Alternative to violence.
Hilo (Youth)…935-8229
Hilo (Adults)…969-7798
Kealahakahi…935-4747 YMCA Family Visitation Centers
Hilo…935-3721
Centers providing safe and neutral environments where parents can visit with children when there is a restraining order or pending criminal case, or when other concerns exist about the safety of unsupervised visits during custody disputes or instances of family violence and abuse.

Support Services

Adult Protective Services / DHS
Hilo…933-8820
Fax…969-4917
Provides protective services to abused, neglected, or financially exploited dependent adults, ages 18 or older.

Faith Against Drugs
(808) 934-7852
FAD provides housing with a structured, family-like atmosphere free of alcohol and illegal drugs. Residents can progress and transition into the community as supportive contributing members.

Social Ministry
Hilo…935-3050
Provides mobile outreach and basic medical services to homeless individuals and families on the Big Island. Also offers financial assistance to eligible homeless individuals and families. Care-A-Van.
Mobile Care Health Project: Medical/Dental

Transportation

Big Island Substance Abuse Council (BISAC)
(808) 935-4927
Fax (808) 969-1861
Fax (808) 969-7570 (administration)
Wide range of treatment/services for substance abuse and mental health for adults, adolescents, infants and toddlers. Services include day treatment, intensive outpatient, outpatient, children's milieu, school-based treatment, baby safe intervention and pre-treatment services. Therapeutic living programs for men, women, moms and babies. Twelve sites on the Big Island. Transportation in East and West Hawaii. Call main number for more information.

Hele On Bus
25 Aupuni St., Hilo, HI 96720
(808) 961-8744
County of Hawaii transportation system. Call for schedules, fees, info.

Back to top

Treatment

Chemical Dependence & Addictions

Big Island Substance Abuse Council (BISAC)
1420 Kilauea Ave., Hilo, HI 96720
(808) 935-4927 / Fax (808) 969-1861
Wide range of treatment services for substance abuse and mental health for adults, adolescents, and infants and toddlers. Services include Day Treatment, Intensive Outpatient, outpatient, children's milieu, School-based treatment, Baby Safe intervention and pre-treatment services. Therapeutic living programs for men, women, and Moms and Babies. 12 sites on the Big Island. Transportation in East and West Hawaii. Call main number for more information.

Ke Ala Pono Recovery Center
Hilo …969-7577
A not-for-profit serving East Hawaii's teenagers. Ke Ala Pono Recovery Center provides intensive outpatient, outpatient and educational programs as well as Anger Management treatment.

Lokahi Treatment Centers (LTC)
Hilo (808) 969-9292
Kona (808) 331-1175
Waikoloa (808) 883-0922
Kohala (808) 889-5099
Naalehu (808) 929-9496
Honokaa (808) 775-7707
LTC, formerly known as Waikoloa Community-Based Substance Abuse Rehabilitation and Recovery Program, is nationally accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) as the ONLY Integrated Mental Health and Substance Abuse Program on the Big Island of Hawaii. Due to this accreditation, LTC is able to provide treatment for dually diagnosed clients.
lokahitreatmentcenters.org

Emergency Services

Adult and Community Care Services
224 Haili St., Hilo, HI 96720 (808) 933-8820
Adult Protective Services, Chore Services, Group Home placements, Nursing Home Without Walls.

"Helping Hands Hawaii"
Hilo, HI 96720
Admin (808) 934-9800 / Fax (808) 934-9063
Assertive community referral based services for severly disabled.

Sexual Assault Victim Empowerment (SAVE) - YMCA of Hawaii Island
197 Kinoole St., Hilo, HI 96720
HOTLINE (808) 935-0677
Admin (808) 935-3215
24-Hour sexual assault crisis line. Assistance with decision-making, reporting and criminal injuries/compensation issues. Brief counseling services to victims. Education/awareness for professional students and community members.

Turning Point for Families, Inc. (formerly Family Crisis Shelter, Inc.)
P.O. Box 612, Hilo, HI 96720 Admin (808) 935-8229
Emergency temporary shelter for abused women and their children. 24-hour HOTLINE. Other programs:
Alternatives to Violence (ATV)
Youth Services
Children's Services (parenting, groups for kids)
Ke Ala Lokahi, D.V. intervention, Hawaiian values and best

Extended Care Facilities

Hale Anuenue
1333 Waianuenue Ave., Hilo, HI 96720
(808) 961-6654
A 120-bed, long-term, eldercare facility offering rehab, restorative care, PT, OT, speech/language.

Life Care Center of Hilo
944 Kawailani St., Hilo, HI 96720
(808) 959-9151
252-bed, long-term care for the elderly. Dementia unit for Alzheimer's patients.

Hospitals

Hilo Medical Center
1190 Waianuenue Ave., Hilo, HI 96720
(808) 974-4000
ER: 974-6800
Fax (808) 974-4746
274-bed, full-service, medical inpatient, emergency room, psychiatric unit for adults, extended care unit.

Hilo Psychiatric Unit (Hale Ho'ola)
Hilo Medical Center
(808) 974-6742
Fax (808) 974-4746
20-bed, inpatient facility for psychiatric patients. Adults. Caroline Campbell, RN, Head Nurse.

Saint Francis Medical Center (Dialysis)
140 Rainbow Dr., Hilo, HI 96720
(808) 935-3422
Kidney dialysis unit for Honolulu-based hospital.

Treatment

Big Island Substance Abuse Council (BISAC)
Hilo…935-4927
Self/Court referred, individual counseling, group counseling. Hilo residential program; three months to one year.

East Hawaii Coalition for the Homeless
Hilo (24 Hours)…961-2559
Provides emergency and transitional housing for homeless families and individuals. Offers classes on budgeting, life skills, and parenting.

Hale 'Ohana Spouse Abuse Shelter
Hilo (24 Hours)…959-8864

Ke Ala Pono Recovery Center
Hilo …969-7577
A not-for-profit serving East Hawaii's teenagers. Ke Ala Pono Recovery Center provides intensive outpatient, outpatient and educational programs as well as Anger Management treatment.

Salvation Army Family Intervention Services
Hilo (Island wide)…959-5855
Shelter for troubled youth 12-17 years of age. Emergency stay 1-30 days, long term stay 6 months to one year.

Back to top

Counseling

Brittrain, Matthew, MA, DCSW, DABFSW
Effective Change, LLC
56 Waianuenue Ave., Hilo, HI 96720
P.O. Box 1038, Kurtistown, HI 96760
(808) 934-7566 / Fax (808) 934-9442
Clinical forensic social work, assessments for State and attorneys. Special interest in increasing mental health services to Hawaiian people, those who speak Hawaiian language.

Ching, Regi, LSW
P.O. Box 5914, Hilo, HI 96720
(808) 981-2915
Adolescents and adults. Feeling identification and management. Grief, death, transition.

Curtis, Thom, M.F.T., PhD
UHH, 200 W. Kawili St., Hilo, HI 96720
(808) 974-7391
Individuals, couples and family therapy. Child abuse.

Waters, Christine, MA, MFCC
308 Kamehameha Ave., Hilo, HI 96720
(808) 938-8112
All family issues, all ages. Licensed hypnotherapist. Employee assistance. Sliding fees.

State of Hawaii DOH Counseling Services / Mental Health
Hilo…974-4300

Hotlines

Hale Ohana Spouse Abuse Center (Child and Family Service)
P.O. Box 7022, Hilo, HI 96720
(808) 935-2188
(808) 959-6118 (business)
(808) 959-8864 (hotline)
Confidential place for abused women and children to stay and receive help away from the abuser. Mother and Child Specialist. 24-hour hotline for domestic violence information/referral. Transportation.

Back to top

Law Enforcement

Children's Justice Center of East Hawaii
1290 Kinoole St., Hilo, HI 96720
(808) 933-0965
Fax (808) 933-0969
77-6403 Nalani St., Kailua-Kona, HI 96740
(808) 327-4985
Fax (808) 327-4988
Provides a non-threatening environment to alleged child victims of abuse for the purpose of conducting forensic interviews by trained police and CPS investigators.

Child Support Enforcement
(Office of the Attorney General)
777 Kilauea Ave., Hilo, HI 96720
(808) 933-8802
Establishing parent identify in disputed cases, obtaining court and administrative orders for support and enforcement, locating absent and delinquent parents.

Crimestoppers
349 Kapiolani St., Hilo, HI 96720
(808) 961-8300 (Hilo)
Hotline for anonymous assistance in unsolved crimes.

Family Court
P.O. Box 1007, Hilo, HI 96721-5717
(808) 934-5700
Fax (808) 934-5717
Hears cases regarding juveniles referred for status offenses and law violations. Also hears divorce cases, domestic violence, other family cases. Administers TROs. For paper work, see Turning Point for Families.

Prosecuting Attorney, Office of the
34 Rainbow Dr., Hilo, HI 96720
(808) 961-0466
Prosecutes alleged violation of state and country criminal and traffic laws. Represents State.

Public Defender, Office of the
275 Ponahawai, Ste #201, Hilo, HI 96720
(808) 974-4571
Attorney appointed by the court to represent low-income defendants. Represents accused.

Small Claims Court
(808) 961-7470 (Hilo)
Settles legal disputes up $3,500 between two or more parties informally. Clerk may assist.

Sexual Assault Victim Empowerment (SAVE - YWCA of Hawaii Island)
197 Kinoole St., Hilo, HI 96720
(808) 935-3215
(808) 935-0677 (hotline)
24-hour sexual assault crisis line. Assistance with decision-making, reporting and criminal injuries/compensation issues. Brief counseling services to victims. Education/awareness for professional students and community members.

Teen Court (YWCA)
165 Keawe St., Hilo, HI 96720
(808) 934-7792
10-17 years. Alternative to Family Court. Only for first-time offenses, misdemeanor or less. Teen must admit guilt, sentenced by teens. Runaways, truancies, curfew violations, shoplifting, theft, criminal property, vandalism, certain drug violations. Avoids a criminal record.

Victim Assistance Unit
(808) 934-3306 (Hilo)
Assists victim through criminal justice system, restitution/compensation, court appearances.

Back to top

Mondays at 8:00-8:30 p.m.
Thursdays at 6:30-7:00 p.m.

2004 Hawaii Island Meth Initiative

"Working Together to Heal Our Island" - document. (Please note that the PDF file is large and users with dial-up Internet access may experience long download times.)